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For 7 & 8-Figure Service Businesses

Missing Calls After Hours? Leads Going Cold? Dead Database?

We have your next hire for that.

They work nights, weekends, holidays. No sick days. No turnover. Managed daily.

Placed in 7 days • Managed daily • Reporting weekly
After Hours Receptionist
Digital candidate — managed daily by our team
9:47pmAfter hours
$4,200Case booked
"Good evening, Westlake Dental, this is Luna. How can I help you?"
"Hi, I chipped my tooth at dinner. Are you guys open tomorrow?"
"Oh no, I'm sorry. Yes we can get you in. Have you been to Westlake before?"
"No, first time"
"No problem. Can I get your name and a good callback number?"
"Sarah Mitchell, 512-555-0193"
"Got it Sarah. I have 8am tomorrow with Dr. Chen—does that work?"
The Real Cost

What You're Losing Right Now

If you're spending on marketing, you already paid for the list. The leak is follow-up.

After-Hours CallsTypical Weekend
23
Missed calls from the weekend sitting in voicemail. They didn't leave a message. They called your competitor.
At $5,000 LTV × 5 lost customers = $23,000/month gone
Message Response TimeYou Came in 5th
45 min
Your average response time. The lead messaged 5 businesses. First response wins. You came in fifth.
At 45 min response: 36% win rate → $89,100/mo lost
Dead CRM DatabaseYou Already Paid
2,500
Leads in your CRM nobody has time to work. Past customers who forgot about you. Money you already paid for.
5% conversion × $500 avg = $62,500 sitting there

You don't have a lead generation problem. You have a follow-up problem.

The Solution

Three Problems. Three Candidates.

Pick the leak. We place the operator. The "how" is AI, but you're buying output.

L

Luna

After Hours Receptionist
Digital candidate — managed daily by our team
Problem: Calls hit voicemail after 5pm. They don't call back.
Luna answers every call. Nights, weekends, holidays. Books the appointment. Collects the deposit. Before your competitor even knows they called.
I

Iris

Instant Response Appointment Booker
Digital candidate — managed daily by our team
Problem: They message 5 businesses. First real answer wins.
Iris responds in seconds across every channel. Instagram, Facebook, Google, SMS, website. All at once. Real conversation, not "someone will get back to you."
R

Rex

Database Reactivation Specialist
Digital candidate — managed daily by our team
Problem: Dead leads + lapsed customers sitting in your CRM. Nobody has time.
Rex runs 1:1 outreach at scale: cleans the list, segments by intent, starts real threads, follows up, books, and reports who's ready. Without stealing focus from your team.
Live Demo

Interview the Candidates

No forms — you'll see it live first.

Never Miss Another After-Hours Call

Luna answers every call—nights, weekends, holidays. Books appointments and collects deposits while you sleep.

Live Demo — Call Luna Now
📞

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Watch Luna in Action

90 second demo
1. The "Too Busy" Bleed (Daily Incidents)
Calls missed while staff is eating.
"Can you hold?" *Hang up*
Avg. staffing gap misses/day.
2. The "Ghost" Bleed (Unmanned Hours)
Leads calling 5pm - 9pm.
Voicemails found Monday AM.
Lifetime value of one client.
3. Be Honest: Why are these slipping through?
Revenue Donated to Competitors
$2,236,000
Your front desk is forced to choose: "Answer the phone or checkout the client?" They choose the client. You lose $186,333/mo. Luna does both.
1. The Volume & The Lag
IG, FB, SMS, Chat combined.
Be honest. How long on Saturday?
Value of one booking.
2. The "Impulse Decay" Curve
IRIS (8s) • 80% Win
YOU • 36% Win
Impulse buys have a 20-minute half-life.
3. What is the bottleneck?
Monthly Lost to Friction
$89,100
The 11pm impulse buyer has a 20-minute half-life. By the time you wake up, that desire is gone. You're losing $89,100/mo to the "Sleep Gap."
1. The Asset Class
Leads >30 days old in CRM.
What you paid to acquire them.
Value of reactivation.
2. The "Sunk Cost" Reality
CASH BURNED TO BUILD THIS LIST:$200,000
Money you literally lit on fire if you don't reactivate them.
3. Why is the list sitting there?
Revenue Sitting Unclaimed
$62,500
You are addicted to the "new lead" drug. You spent $200,000 to build this list, and now you're too busy to harvest it.

Why Your Team Will Never Fix This

Nobody Wants the Night Shift

Find someone who'll answer phones at 10pm Saturday for $15/hour. They exist, but churn fast and cost more than $15/hr — and coverage still breaks.

They Call Once, Maybe Twice

Lead calls at 8pm, gets voicemail, calls the next name on Google. They don't wait until Monday.

Humans Call In Sick

They quit. They have off days. They miss calls because they were "on another line."

Public Case Studies

One Verifiable Case Study Per Hire

Real sources. Externally-verifiable proof points.

Problem: missed calls leaking revenue

Fresh Dental reduced missed-call leakage and captured 143 appointments in a 30-day pilot.

Fresh Dental (seven practices) reported missing 30%+ of incoming calls at some locations—hundreds of lost patient opportunities monthly.

Using AI to engage missed callers within seconds, they reported 143 appointments captured (including 63 new patients) and $211,680 in annualized revenue, alongside a 7x ROI in the pilot period.

143
Appointments
$211,680
Annualized Revenue
7x
ROI (Pilot)
Source: Resonate AI case study →
Fresh Dental
The Process

Interview Today. Live in 7 Days. Managed Daily.

You do ~15 minutes. We do the build, integrations, and ongoing performance management.

1

Tell Us Where It Hurts

Calls • Messages • Dead Leads

2 minutes
2

Interview the Candidate

Live on your scenarios & objections

Today
3

We Customize & Integrate

Calendar, CRM, routing, reporting

Days 1–7
4

Go Live

Placement starts handling traffic

Day 7
5

Monthly Optimization

QA reviews, tuning, performance reports

Ongoing
You see it work before you commit.
No fit? We replace the candidate.
No forms — Iris collects details in chat.
More Placements

Results Across Industries

Placed: Iris

34 Conversations Saved. $67K Recovered.

Problem: Medspa losing evening DMs — leads cold by morning
Before: 45 DMs/week, 4hr avg response, 12% book rate
What changed: Sub-10s response on all channels, 24/7
34 conversations saved
$67K first month
$23K came after 6pm
See reporting format →
Placed: Rex

247 Rebooked. $189K Revenue.

Problem: 2,300 leads sitting untouched in the CRM
Before: 2,300 stale contacts, 0 outreach, 0% reactivation rate
What changed: Systematic multi-touch outreach to entire database
2,300 contacted
247 came back
$189K revenue
See reporting format →
Placed: Luna

20+ Calls Answered. $45K Recovered.

Problem: Contractor missing every weekend call
Before: 20 missed calls/week, voicemail only, 0% weekend conversion
What changed: Live answer on every weekend call, instant quote routing
20+ calls/week answered
3 became projects
$45K recovered
See reporting format →
From Our Clients

What They Say After

"The problem was nights and weekends. Nobody wanted those shifts. Now every call gets answered. Three of those calls last month were $80K implant cases."

First 60 days•After-hours coverage + deposit collection
MT

Dr. Michael T.

Multi-Location Dental, Austin

"40% of our deposits now come in after 8pm. That's not 'better response times.' That's revenue we were leaving on the table every single night."

First 30 days•Evening DM response + payment capture
SC

Sarah C.

4-Location Medspa, Phoenix

"We tracked response time before and after. Before: 4-hour average. After: 23 seconds. Same lead volume. 67% increase in booking rate."

First 45 days•Speed-to-lead across all channels
JR

James R.

Concrete & Paving, Dallas

Before You Post That Job

Hire Staff. Do Nothing. Or This.

YOU'RE THINKING:
"I'll just hire someone for this…"
One person. One task at a time. Your leak is three jobs at once. Try to cover all three with one hire — something bleeds.
11:03am ON A TUESDAY
When your phone is busy, leads don't wait. They leave.
They're already back on Google.
11:03am
Front desk is helping a walk-in.
11:04am
New lead. SMS. Chat. Google. Same minute.
11:06am
Old lead finally replies: "Yeah I'm still interested"
First response wins. You weren't first.
WHAT 24/7 ACTUALLY MEANS
24/7 is 21 shifts a week. That's not a hire. That's a department.
5 people. For one phone line.
S
M
T
W
T
F
S
21
shifts/week
5 max
shifts/person
5+
staff to cover
And that's before someone calls in sick, the holidays, turnover or PTO.
$20k–$25k/mo
The human math: 5–6 employees × $4,000+/month.
Before taxes, benefits, and the one who quits in 90 days.
Three leaks. Three roles. Pick what you want covered.
You don't need more payroll. You need the leak plugged.
Placed in 7 days • Managed daily • Reporting weekly
Luna— Answers at 9pm Saturday
Iris— Responds before they close the tab
Rex— Texts the leads you forgot about
Frequently Asked Questions

Common Questions About Our Placements

We specialize in placing elite digital receptionists and outreach specialists (Luna for voice, Iris for messaging, Rex for database reactivation). These roles are filled by advanced AI agents, delivering consistent 24/7 coverage and performance that consistently outperforms traditional staffing.

You interview the candidate immediately via live demonstration on your actual business scenarios. If they're a fit, we customize and place them live within 7 days, fully trained on your services, pricing, and brand voice.

We do. Indefinitely. Once placed, your specialist is managed daily by our team. We become your dedicated management layer: optimizing performance, handling updates, and ensuring continuous optimization as long as you keep the placement.

Yes. Every placement includes weekly audited reports detailing calls answered, conversations handled, appointments booked, deposits collected, and direct revenue generated. Complete transparency on the value delivered.

You see them work live on your business before committing. If you choose not to proceed after the interview or initial period, there is zero charge and zero obligation. We only succeed when you do.

No PTO requests, no turnover risk, and coverage doesn't depend on staffing schedules. You eliminate the coverage gaps and replacement costs that drain most businesses' budgets.

No. We handle all training, daily optimization, and long-term management. Your only responsibility is receiving the booked appointments and revenue. We take care of everything else.

We charge a fixed monthly placement fee, comparable to bringing a skilled part-time specialist onto your payroll, but without taxes, benefits, or turnover risk. The fee is often self-liquidating through the additional revenue the placement generates.

This is a fully managed placement service. You retain our firm to place and indefinitely manage a proven digital specialist on your team. Not a self-serve tool or subscription.

Most clients see booked appointments and collected deposits within the first week. Because we manage everything and the specialist is already proven, results begin immediately rather than after months of training and ramp-up.

If you respond tomorrow, they book today.

Leads don't wait. The first business that answers wins.

  • Interview now (live)
  • Go live in 7 days
  • Weekly reporting
  • Escalation rules (human only when needed)
Interview Iris
L
Luna placed in Dallas Dental Group
2 mins ago