We place and manage operators that capture revenue leaks.
Calls after hours. Slow replies. A dead CRM. You don't need another tool. You need the work done—consistently, fast, and measured.
What you get
No DIY- A dedicated placement built to do one job: capture and convert conversations.
- Integration into your phone/SMS, calendar, CRM, and inboxes.
- A management layer (ops + engineering) that tunes performance daily.
- Weekly, auditable reporting tied to revenue outcomes.
This is a managed placement. Not a chatbot subscription.
If you already have lead flow, the bottleneck is capture + follow-up. We place a dedicated operator for the leak—then we manage them like an ops team.
- A done-for-you deployment with ownership and accountability.
- A placement that runs 24/7, with escalation rules when a human is needed.
- Integrated into your real systems (calendar, CRM, routing, reporting).
- Continuously managed: QA, tuning, and weekly performance reviews.
- "Set it and forget it" bots that break under real volume.
- Prompt packs or one-off builds you're left to manage.
- Generic scripts that don't match your pricing, objections, or routing.
- "Another inbox" your team has to remember to check.
Interview today. Live in 7 days. Managed daily.
Your team should not become "bot admins". We deploy, integrate, and run the placement. You get output and reporting.
Pick the leak + interview the placement
Calls, messages, or dead leads. We run your scenarios and objections. You decide if it fits.
Build the playbook
Qualification, objections, booking logic, deposit rules, and escalation paths.
Integrate
Calendar + CRM + routing + tracking. We instrument the system so you can audit results.
Go live + daily management
Monitoring, QA, tuning, and weekly reporting. Performance improves over time because it's managed.
- Routing: calls/messages routed by intent, location, service line, and urgency.
- Booking: calendar rules, availability windows, buffers, confirmations.
- CRM: lead creation, stage updates, notes/transcripts, handoff tasks.
- Guardrails: off-limits topics, escalation triggers, "human required" rules.
- Consent + disclosure: call recording notices where required, SMS opt-out handling.
- Reporting: weekly report with speed-to-lead, answer rate, booking rate, and outcomes.
We built the management layer so you don't have to.
Most deployments fail because nobody owns performance after launch. We do.
Engineering + integrations
Phones, SMS, inboxes, calendars, CRMs, webhooks. No duct tape installs. Instrumented from day one.
Sales playbooks
Qualification, objection handling, pricing logic, deposit collection, and escalation rules based on real deal flow.
Daily QA + tuning
We review conversations, find failure modes, adjust prompts/workflows, and ship improvements continuously.
Reporting
Weekly numbers you can audit: answer rate, speed-to-lead, booking, show rate, and lead outcomes.
Consent + disclosure
Call recording disclosures (where required), opt-out flows, and message consent capture designed into the scripts.
Support + iteration
Onboarding, updates when your business changes, and iterative improvement when new objections show up.
Three candidates. Three revenue leaks.
Pick the leak. We place the operator. Your team gets focus back.
- Calls hit voicemail after 5pm / weekends
- Front desk is busy with walk-ins and holds calls
- You want booking + deposit capture on calls
- Answers, qualifies, books, and escalates when needed
- Creates/updates lead records in CRM
- Produces weekly call and booking reports
- Messages pile up across multiple inboxes
- Leads message 3–5 businesses at once
- You need 24/7 response without staffing shifts
- Responds, qualifies, books, and collects details
- Routes high-intent conversations to humans
- Tracks speed-to-lead and conversion outcomes
- You have 500–10,000 dormant leads/past customers
- Team is too busy with new leads to work the list
- You want systematic follow-up with reporting
- Segments, reaches out, follows up, and books
- Captures "ready now" responses for your team
- Reports contacted, replied, booked, and opted-out
We track performance like operators.
If it can't be measured, it can't be improved. Your weekly report is designed to answer: "Is this capturing revenue, or just chatting?"
| Metric | What it tells you | How we move it |
|---|---|---|
| Speed-to-lead | How fast you respond while intent is highest | 24/7 coverage + routing + automation |
| Answer / reply rate | How many attempts become real conversations | Answer logic, channel coverage, follow-up timing |
| Qualification rate | How many conversations become "worth a slot" | Questions, guardrails, objection handling |
| Booking rate | How many qualified prospects commit to a time | Calendar rules, friction removal, deposit flows |
| Show rate | How many bookings actually show up | Confirmations, reminders, reschedule workflows |
| Revenue per lead | Whether lead flow is being captured efficiently | Iteration driven by the weekly report |
Questions operators ask before they trust this.
If you're skeptical, good. This should be held to the same standard as a hire.
We review conversations, find failure patterns (missed objections, routing errors, booking friction), and ship improvements. We also maintain integrations when your calendar, services, pricing, or routing changes.
Precisely defined per candidate. Luna hands off when callers request a manager, ask clinical/legal questions, or become aggressive. Iris escalates on refunds, custom quotes, or keywords like "cancel" or "lawsuit." Rex hands off when prospects want custom quotes or to speak with sales. Handoff methods include warm transfers, CRM tickets with transcripts, and calendar bookings with context briefs.
Guardrails: constrained knowledge, approved answers, escalation triggers, and "human required" rules. If something is uncertain, the correct behavior is to capture details and escalate—not invent.
Typical: calendar (Google/Outlook), CRM (HubSpot, HighLevel, Salesforce, etc.), phone/SMS providers, webhooks, and inbox channels. The right answer depends on your stack; the deployment step includes an integration plan and test checklist.
You see the placement work on your scenarios before committing. If it underperforms after launch, we tune it. If it still doesn't hit requirements, we replace the placement or unwind—define "requirements" during onboarding so this is objective.
We design scripts and flows to collect consent where required, support opt-out keywords (e.g., STOP), and include call-recording notices where applicable. Your legal/compliance constraints should be captured in onboarding and enforced as guardrails.
Ongoing. The value is continuous management: maintenance, optimization, and reporting. A one-time build decays as your business changes and edge-cases appear.
Tell us which leak is hurting you. We'll place the operator.
We'll run your scenarios, show you how the placement handles them, and map the 7‑day deployment plan. No deck.